Archive for month: July, 2016

Erroneous DSL usage nofitications

Categories: Important Notices, Latest News & Updates, Service Updates

Dear Montimedia Internet ADSL Customers,

Please be aware that our system has generated a number of erroneous DSL usage notifications today 4/07/2016.

The email message will have the subject of “DSL Accounting Process”. If you receive one of these emails that says that you are over or approaching your monthly allowance please disregard. If you are unsure, please call us on 1300 794 969 and Select Option 4.

Our team is working to fix this issue now, and any customers that have been shaped will be back online at normal speeds ASAP.

We apologise for any inconvenience.

Thank you
Montimedia Internet
Customer Care Team