About Us

About

Montimedia Internet is an independent national Internet Service Provider (ISP) and Telephony Provider based in Central Victoria. The business is a one-stop-shop for consumers and businesses for all things Internet & Phone.

Mission

Our mission is to challenge the bigger players that seemed to have lost touch with the customer and to bring the human element back into the ISP & Telecommunications arena.

Details

Originally founded in 1998, Montimedia began life as a supplier of IT support and related services to the local community and beyond. In 2006 we expanded our interests and entered the ISP arena to challenge the bigger players when founder, Richard Monty as an IT consultant, became increasingly frustrated with the major ISP’s that seemed to have lost touch with the customer. Montimedia is now a fully serviced national Internet & Phone Service Provider. We have an absolute commitment to providing a dependable, quality service and strive for high customer satisfaction.

Montimedia brings a human element into the arena of ISP’s and builds relationships with each of our customers. We are regionally based and have an understanding of regional community needs. Montimedia is a company driven to provide customers with a complete solution to their entire current and future communication and Internet needs. The company’s customer base includes all consumers and all small to medium sized businesses, including community enterprises.

Montimedia Internet is committed to following operational guidelines for the communications industry and as such is associated with the relevant regulatory bodies – The Internet Industry Association (IIA) as well as the Telecommunications Industry Ombudsman (TIO) scheme.

In 2012 Montimedia Internet moved the operation to bigger premises in the regional city of Ballarat, the commercial capital of the Central Highlands and the largest city in the Goldfields region of Victoria.

MONT1754_Montimedia_Newspaper_FULL-PAGE_D1-2Why Montimedia?

Montimedia benefits from several strategic alliances by receiving very competitive pricing on most services, allowing the company in return to offer competitive pricing on its services to customers. One of the main driving forces behind establishing this local ISP and Telco business was this very fact that Montimedia could negotiate better deals for communications costs and pass on the savings.

ISPs offer a way for people to enter the Internet. It is unfortunate however that in our regional environment it is easy to get stuck with the wrong ISP when first wanting to connect. The mission of Montimedia was to bring the human element back into the Telco arena by establishing an office in Daylesford to service the needs of locals and beyond thus creating global access locally.

Montimedia has already established a reputation for a quality network and first class service to providing internet and phone access to the community. We continue to seek to become a well-known and respected provider of internet and phone solutions by:

• Increasing service offerings.
• Increasing availability and accessibility to current and future customers.
• Creating innovative, unique, and cost-effective solutions to problems currently faced by customers.

We are a community minded business valuing the support given by the community to Montimedia and equally Montimedia willingly partners with the community wherever possible providing a key service to help grow and enhance businesses and support local individuals alike.

Our strong management team has direct knowledge of the industry, extensive community experience, and unique administration and support skills.

With Montimedia the community finally has a service provider that plans to grow with the community and understands its needs.

The company offers the following services to its customers:

ADSL, ADSL2+, Naked DSL
Dialup
NBN FTTH, NBN Fixed Wireless
3G Mobile Broadband
Fixed Line Access (standard telephony services)
Mobile
VoIP Telephony
Web Hosting and Domain Management
Web Design
A friendly chat about all things Internet & Phone related

Montimedia is a company driven to provide customers with a complete solution to their entire current and future communication and Internet needs. The company’s customer base includes all consumers and all small- to medium-sized businesses, including community enterprises across Australia.

We are committed to following operational guidelines for the communications industry and as such is associated with the relevant regulatory bodies – The Internet Industry Association (IIA) as well as the Telecommunications Industry Ombudsman (TIO) scheme.

The TIO is an industry funded regulator established to provide an independent investigation of and to mediate the resolution of a consumer’s complaint relating to telecommunications services or carriage services. The IIA provides policy input to the government and industry regulators on a range of issues with a view to promote best practice and initiatives which enhance the reliability and growth of the internet as a medium.

We look forward to welcoming you as a Montimedia customer.

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