Better Choice NBN Bundles

If you’re looking for a great internet and phone bundle using the new National Broadband Network to keep the family budget under control at home then Montimedia has the Better Choice NBN Bundles available for residential customers.

NBN Information

The NBN’s Fibre to the Home network uses State of the art fibre optic technology cabled direct to your premises.

Unlike traditional copper based services where speeds can be affected by the number of services connected to an exchange, the speed available in a fibre network is designed to remain relatively steady.

The NBN’s fixed wireless network, which uses advanced technology commonly referred to as LTE or 4G, is engineered to deliver services to a fixed number of premises within each coverage area.

Unlike a mobile wireless service where speeds can be affected by the number of people moving into and out of the area, the speed available in a fixed wireless network is designed to remain relatively steady.

This means that the bandwidth per household is designed to be more consistent than traditional broadband or mobile wireless, even in peak times of use.

To check for service availability in your area check the Rollout Map

  • Better Choice NBN

    Bundle Options & Features

  • NBN Complete Bundle

    $125.00

    / mo.
    • 250 GB Downloads
    • National Calls Included
    • NBN Voice Service Included
    • Local Calls Included
    • Calls to Mobile Included

      Minimum cost over 24 month contract is $3000.00
    • Great Service Always
    Sign Up
  • NBN Value Bundle

    $99.00

    / mo.
    • 100 GB Downloads
    • National Calls Included
    • NBN Voice Service Included
    • Local Calls Included
    • Calls to Mobile 33 cents/min

      Minimum cost over 24 month contract is $2376.00
    • Great Service Always
    Sign Up
  • NBN Budget Bundle

    $79.00

    / mo.
    • 50 GB Downloads
    • National Calls 16.5 cents/min
    • NBN Voice Service Included
    • Local Calls 16.5 cents
    • Calls to Mobile 33 cents/min

      Minimum cost over 24 month contract is $1896.00
    • Great Service Always
    Sign Up

Minimum total cost over a 24 month contract on the Better Choice NBN Bundle plans is calculated as 24 x (Monthly Bundle plan fee).

Download the Better Choice NBN Bundle Plans Critical Information Summary

Features

All new standard NBN services have free installation plus a free Home Network Gateway.

All Fibre NBN services can have a digital voice service included for an extra $5 per month.

All NBN services are provisioned with a Static IP address.

5 mailboxes included.

5 MB Web space included (for personal non-commercial use only).

 

Plan Summary

NBN Fibre/Fixed Wireless 12 plans are 12 Mbps down and 1 Mbps up. NBN Fibre/Fixed Wireless 25 plans are 25 Mbps down and 5 Mbps up. NBN Fibre 50 plans are 50 Mbps down and 20 Mbps up. NBN Fibre 100 plans are 100 Mbps down and 40 Mbps up.These speeds are defined as the Peak Information Rates for your Access Virtual Circuit as defined by NBN Co. Your maximum throughput will be lower than this rate and can be affected by:

  • Overheads imposed by Ethernet and other protocols you use such as TCP/IP,
  • The Internet server you are accessing,
  • The network between Montimedia and the server you are accessing,
  • The network between Montimedia and your service, and
  • Local factors such as the performance of your computer equipment including your network router and wireless network.

All new services have free connection costs (for standard connections)

Service Specifications

AUP may be enforced if it is shown that an individual service is impacting on quality of Network, Abuse, or in breach of material terms.

Both Uploads & Downloads are counted in all NBN Fixed Wireless plans.

NBN services are non-refundable.

You must be 18 years old or over to connect to a Montimedia internet service

Usage is based on the amount of data transferred through your broadband connection (uploading and downloading). Every month, your usage resets on your ‘anniversary date’ – the day of the month on which your account was first enabled.

For all plans speeds are theoretical network maximum speeds. Actual speeds may be less due to a number of factors including network configuration, customer premises interference, traffic and equipment.

The NBN Fibre service is only available within an area serviced by the NBN Fibre Network.
The NBN Fixed Wireless service is only available within an area serviced by the NBN Fixed Wireless Network.
Your premises will need to be connected to the NBN Network by NBN Co. Standard installations are included free of charge however any non-standard installations may require you to pay for additional costs.

Plans & Pricing

Current plans, rates and pricing are published on the Montimedia web site and unused calls, hours or data, will not carry over to the next month.

Plans, rates and pricing may change from time to time. We will provide you with a least 30 days notice, to the e-mail address you have nominated, of any changes that in our opinion may adversely affect your service.

Promotional plans may be subject to special conditions as per the Montimedia Website

We may or may not notify you of new plans and pricing in future that do not directly affect your active service/s. You must send an email to support@montimedia.com.au to request plan changes.

All prices quoted include GST and are subject to change without notice

Customers have access to an Account Toolbox to keep track of monthly usage and other account information.

Additional Notes

NBN account application notes

When you apply for an NBN connection, you should be aware of certain obligations and conditions once the order form is received by Montimedia.
Firstly, please be aware that when you sign the application form you are signing to say that you acknowledge and accept the Montimedia Terms and Conditions. Please call us if you would like any help interpreting this document.

Early Termination fee

The NBN Fibre service is normally provisioned within 14 working days and activated by Montimedia no later than 1 business day thereafter at which time Montimedia will commence billing the customer. Customers wishing to terminate their NBN service with Montimedia within 24 months of activation or prior to the end of their contract term are liable to pay an early termination fee calculated as $22.00 x M (M being the number of months remaining on the contract).

Please note NBN services are not transferable to another address.

We strongly advise that you contact us to discuss any pending changes to your service prior to making those changes.

Traffic Management Policy – Summary

We reserve the right to implement traffic management policies to ensure minority of heavy users do not affect the service for the majority of users on the network. It is known that 5% of users account for around 70% of data downloaded at peak times. This obviously impacts the majority of users and as such we reserve the rights to traffic manage specific customers download speeds during peak periods to improve the service for other users.

The network is monitored daily on how much data users download during the peak times of the day. From this analysis we can identify the small number of users who are trying to download excessive amounts of data over a small period of time and the even smaller number of users who are downloading vast amounts of data constantly during peak times. Both types of behavior can be at the detriment of service to the vast majority of users on the network. We reserve the right to traffic manage these users during peak times depending upon the behavior of the customers in question.

To ensure that all users receive the appropriate level of service at peak times we will limit customers who have downloaded an excessive amount of data during a one hour period of the peak time frame. These customers may be limited on a one off basis to 512Kbit/s for the remainder of the peak period for that day or month depending on their plan. The peak period is specified by plan type and may vary from time to time.

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Billing

Montimedia recommends monthly credit card payments as any requested changes to services (such as changing Plan) can only be actioned at the start of the next billing period, as per our Terms and Conditions. Also, if selecting quarterly invoicing, the first quarterly service charge plus activation fee and any hardware charges must be paid in full before Montimedia can activate the service – please talk to us if you require further information.

For monthly accounts, the setup fee, hardware and first monthly fee will be charged to your Credit Card upon service activation. Montimedia accepts cheque, money orders, major credit cards, BPAY, and payments at the Post Office to pay an invoice. Montimedia services are non-refundable.

Notification

Tax invoices, Montimedia News & Updates are sent to your Montimedia email address. Please refer to the configuration email (supplied when your service is activated) for details of your Montimedia email address.

Web Space and additional email addresses

Once your NBN service has been activated, and if required, you may request that your personal non-commercial webspace is activated and also if you are requiring an additional email account.

NBN Service Options and Charges
Additional Charges
Transfer (Churn) an existing NBN Service to Montimedia Free
NBN Plan/Speed Change – That is changing plans to a higher or lower plan on the same line speed, or changing line speed. One plan change per service is allowed per Month. NBN Plan Changes can be made via email to support@montimedia.com.au Free
Hardware & Installation
Home Network Gateway – WiFi Router with Gigabit WAN & VoIP – Self Installed Free
Professional Installation – available upon request POA