ADSL Pricing & Information Schedule

IT’S EASY TO GET STUCK WITH THE WRONG ISP WHEN YOU FIRST SIGN UP FOR BROADBAND.

The solution is to "Churn", an escape route that lets you change providers without loss of service. Montimedia makes the move as easy as possible.

Switch to Montimedia today for your Internet needs and you’ll receive first class service and great rates.

Montimedia Internet is easy, fast and most importantly your specialist regional internet service provider.

Plan	Monthly Cost	Maximum Speeds		Monthly Data	Excess Data
256 ADSL Starter	$29.95	256 Kbps/64 Kbps		200Mb	10c per Mb (1)
256 ADSL Mega	$34.95	256 Kbps/64 Kbps		1Gb	Shaped
256 ADSL Plus	$38.95	256 Kbps/64 Kbps		5Gb	Shaped
256 ADSL Max Plus	$49.95	256 Kbps/64 Kbps		30Gb	Shaped
512 ADSL Value	$39.95	512 Kbps /128 Kbps		500Mb	10c per Mb (2)
512 ADSL Plus	$49.95	512 Kbps /128 Kbps		5Gb	Shaped
512 ADSL Max	$57.95	512 Kbps /128 Kbps		15Gb	Shaped
512 ADSL Max Plus	$64.95	512 Kbps /128 Kbps		30Gb	Shaped
1.5 ADSL Value	$49.95	1.5Mbps/256 Kbps		500Mb	10c per Mb (3)
1.5 ADSL Plus	$59.95	1.5Mbps/256 Kbps		5Gb	Shaped
1.5 ADSL Max	$79.95	1.5Mbps/256 Kbps		15GB	Shaped
1.5 ADSL Max Plus	$95.95	1.5Mbps/256 Kbps		30Gb	Shaped
512 SDSL Max Plus	$109.95	512 Kbps/512 Kbps		30Gb	Shaped
Ultra 8 Max	$89.95	8Mbps/384 Kbps		15Gb	Shaped
Ultra 8 Max Plus	$99.95	8Mbps/384 Kbps		30Gb	Shaped
Ultra 8 Super	$125.95	8Mbps/384 Kbps		60Gb	Shaped
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			Print Transfer Form

The above application forms are in PDF format, which requires Adobe Acrobat Reader to read and print. Click the Acrobat Reader icon above to download a copy if you don't have it installed.

1. Important Information

$99 once-off setup and activation fee applies to new ADSL services.

$39 once-off setup and activation fee applies to ADSL services transferred (churned) from other supporting ADSL providers.

No Contract commitment, an $85 early termination fee applies if service is cancelled within 6 months. Our wish is to have you stay because you want to - not because we locked you in with a contract.

12 month plan option - Transfer to a Montimedia broadband ADSL plan for 12 months and receive free Churn/Rapid Transfer over to Montimedia

24 month plan option – Connect to a Montimedia broadband plan for 24 months and receive a free DSL Ethernet modem and filter.

Monthly payments may only be made via credit card. The service can also be invoiced on a quarterly basis, paid in advance.

ADSL services are non-refundable.

You must be 18 years old or over to connect to a Montimedia internet service

All Max Plus  ADSL plans or any other ADSL plans specified by Montimedia may be subject to an acceptable use policy where the service speeds may be reduced to 64 Kbps after the allocated data allowance has been used over a customer’s anniversary month. Montimedia reserves the right to reduce service speeds if Montimedia warrants an end user is excessively downloading data to maintain network performance.

All shaped ADSL plans have no set download limit.

Usage is based on the amount of data transferred through your broadband connection (both uploading and downloading). Every month, your usage resets on your 'anniversary date' - the day of the month on which your account was first enabled.

For all plans speeds are theoretical network maximum speeds. Actual speeds may be less due to a number of factors including network configuration, line quality and length, exchange type, customer premises interference, traffic and equipment. For example about 70% of customers on the 8000kbps service can access speeds around 6000kbps or more.

(1) Max excess cap of $65
(2) Max excess cap $75
(3) Max excess cap of $100

2. Plans & Pricing

Montimedia services are provided on a monthly basis (month to month) without fixed term contracts.

Current plans, rates and pricing are published on Montimedia communications web site and unused calls, hours or data, will not carry over to the next month.

Plans, rates and pricing may change from time to time. We will provide you with a least 30 days notice, to the e-mail address you have nominated, of any changes that in our opinion may adversely affect your service.

Promotional plans may be subject to special conditions as per Montimedia Website

We may or may not notify you of new plans and pricing in future that do not directly affect your active service/s. You must send an email to support@montimedia.com.au to request plan changes.

All prices quoted include GST and are subject to change without notice

3. Features

Always-available connection - Connect anytime, no busy signals, dedicated connection to the Internet.

Use your phone concurrently - Telephone line can place and receive calls concurrently - no second line needed!

Dynamic IP address - Supports PPPoE client software or a PPPoE / PPPoA compatible firewall device.

All Operating Systems covered

Bring your own ADSL device - Choose the device that suits your needs - bring your own or buy one from us at a competitive rate - see our price list for details.

No regional surcharge - Same access prices for any area we cover, metro or regional.

Optional $10/month extra for 100 hours of dialup account access per month.

2 mailboxes included.

5 MB Web space included (for personal non-commercial use only).

4. Additional Notes

ADSL account application notes

When you apply for ADSL, you should be aware of certain obligations and conditions once the order form is received by Montimedia.
Firstly, please be aware that when you sign the application form you are signing to say that you acknowledge and accept the Montimedia Terms and Conditions. Please call us if you would like any help interpreting this document.

The Montimedia ADSL Early Termination fee

The Home ADSL service is normally provisioned within 5 working days and activated by Montimedia no later that 7 days thereafter at which time Montimedia will commence billing the customer. Customers wishing to terminate their ADSL service with Montimedia prior to the end of the first six months from activation date are liable to pay an early termination fee of $85.

Automatic ADSL Service Cancellations

Please be aware that your Montimedia ADSL service will be automatically cancelled by Telstra and a new ADSL service will need to be ordered by you (including a new $99 Activation fee):

• When your Telephone account is cancelled.
• When you shift location (even if taking the same number with you). (please see our service changes form)
• If you order an ADSL-incompatible product on the line ADSL is delivered on.

We strongly advise that you contact us to discuss any pending changes to your phone service prior to making those changes.

Sharing Broadband Capacity

During peak times certain bandwidth intensive services eg p2p will be made subject to prioritisation to protect the integrity of the network and to allow fair access to all our customers.

Billing

Montimedia recommends monthly credit card payments as any requested changes to services (such as changing Plan) can only be actioned at the start of the next billing period, as per our Terms and Conditions. Also, if selecting quarterly invoicing, the first quarterly service charge plus activation fee and any hardware charges must be paid in full before Montimedia can activate the service - please talk to us if you require further information.
For monthly accounts, the setup fee, hardware and first monthly fee will be charged to your Credit Card upon service activation. Montimedia accepts cash, cheque, money orders and major credit cards to pay an invoice. Montimedia services are non-refundable.

Notification

Tax invoices, Montimedia News & Updates are sent to your Montimedia email address.
Please refer to the configuration sheet (supplied when your service is activated) for details of your Montimedia email address.

Web Space and additional email addresses

Once your ADSL service has been activated, you must request that your personal non-commercial webspace is activated and also if you are requiring an additional email box.

 

5. ADSL Service Options and Charges

New ADSL Service Setup Fee	$110
Charged when a new ADSL service is ordered
Transfer (Churn) an existing ADSL Service to Montimedia	$39
Setup fee charged when taking advantage of the Telstra fast transfer process For further information about Churn, (please click here)
ADSL Line Speed Change	$35 per change
Charged if the customer wishes to vary the ADSL line speed to a lower or higher speed. (Any changes requested take effect at start of next billing period) ADSL Line Speed Changes can be made via email to support@montimedia.com.au
ADSL Plan Change	Free
That is changing plans to a higher or lower plan on the same line speed. One plan change per service is allowed per Month. (Any changes requested take effect at start of next billing period) ADSL Plan Changes can be made via email to support@montimedia.com.au
Relocate an Existing Montimedia DSL Service	$99
When you change location (even if you retain the same phone number) you will need to fill out our Change form.
ADSL Service Early Termination Fee	$85
Charged when an ADSL service is cancelled prior to 6 months of use.
Static IP Address (per IP Address)	$4
Charged per month.

Netcomm NB6 Modem Router Ethernet /USB (ADSL1/2 support)	$85
The NB6 has single Ethernet port for connecting to existing networks with the added convenience of a USB port for computers running Windows 98 SE/ME/2000/XP without a network card.
Netcomm NB5 Plus 4 Modem Router 4 Port Switch (ADSL1/2 support)	$105
This combined modem router has a USB port and 4-port Ethernet switch, which can share an Internet connection with up to 253 wired users. It can easily integrate into any network system.
Netcomm NB6W Plus 4 Modem Router Ethernet /USB/ Wireless (ADSL1/2 support)	$149
The Netcomm NB6PLUS4W is an ADSL2/2+ compatible router/modem/switch with built in wireless access point, providing wireless internet and file sharing between multiple computers. Additional product information (NETCOMM Website)
Optional Customer Premises Equipment
Netcomm EM1120 Line Filter/Splitter	$15.50
ADSL high performance inline filter/splitter splits the single line into separate phone and ADSL lines. Complies with Telstra’s new RCIT 004 standard.
DLINK - DSL-10CF Central Filter/Splitter	$42
A performance central splitter centrally separates the ADSL signal and voice frequency signals, alleviating the need for multiple inline filters. Note that a qualified professional installer will be required. Complies with Telstra’s new RCIT 004 standard. Additional product information (DLINK Website)
Onsite DSL configuration is available for $99 per hour or part thereof. Please contact Montimedia for more information.