Montimedia Knowledge Base - Cyberspace & CyberQ http://www.montimedia.com.au/faqmgr en-us http://www.montimedia.com.au/faqmgr ActiveKB NX support@montimedia.com.au Wed, 08 Sep 2010 11:20:19 EST 20 Call Record Information http://www.montimedia.com.au/faqmgr/questions/46/ Phone Call RecordsWe do show a detailed list of call records normally but for this first account only and due to the transition no call records can be shown on the bill - it's a small technical is ... Montimedia Admin Fri, 09 Oct 2009 03:24:19 GMT How will customers find out about the sale of Cyberspace & CyberQ? http://www.montimedia.com.au/faqmgr/questions/43/ How will customers find out about the sale of Cyberspace & CyberQ?All Cyberspace & CyberQ customers will be advised individually of the change to their internet service provider via email.If you h ... Montimedia Admin Tue, 29 Sep 2009 08:06:52 GMT What happens from here? http://www.montimedia.com.au/faqmgr/questions/45/ Can customers continue to sign-up to Cyberspce & CyberQ online www.cyberspace.com.au or www.cyberq.net.au?Customers can continue to sign-up for Internet services from 01 October, but they will be ... Montimedia Admin Tue, 29 Sep 2009 08:00:50 GMT My account seems different! http://www.montimedia.com.au/faqmgr/questions/44/ Accounts & BillingDuring the transition of customer data from Cyberspace to Montimedia there may be an instance where your accounting details are incorrectly transferred and you may end up on a di ... Montimedia Admin Tue, 29 Sep 2009 07:57:47 GMT What has or will be changing regarding my services? http://www.montimedia.com.au/faqmgr/questions/42/ How does this changeover affect Cyberspace & CyberQ customers?There will be a seamless transition for customers transferring from Cyberspace & CyberQ to Montimedia. There will be no change to: ... Montimedia Admin Thu, 24 Sep 2009 03:44:14 GMT Will the changeover to Montimedia cost me more? http://www.montimedia.com.au/faqmgr/questions/15/ No - changing over to Montimedia will not cost you more. The pricing and plans you had before will stay the same - some plans may even be slightly cheaper.If you have any questions or require assi ... Montimedia Admin Thu, 24 Sep 2009 03:44:10 GMT How do I pay for my internet? http://www.montimedia.com.au/faqmgr/questions/16/ Invoices are sent out on or around the first of each month. Payment is required to be made within 14 days of your invoice date.Payment and the purchase of more dialup hours may be made via several ... Montimedia Admin Thu, 24 Sep 2009 03:28:14 GMT