Categories: Important Notices, Service Updates
Outage : Unplanned Outage
Service Type/s: ADSL
Scheduled : Un-scheduled
Severity : High
Start : 28/07/2014 02:00:00
End : 30/07/2014 16:13
Status : Closed
Telstra advises that the faulty hardware was replaced at the exchange and by 15.30 hours 30/7/2014 and all services were back online.
Please visit the Telstra Service Status page for more information.
We will continue to monitor for any follow-up action.
Thank you again for your patience during this outage.
Montimedia Customer Care Team
Telstra advises that there is a major hardware issue at the Daylesford exchange that is yet to be resolved.
We are maintaining contact with Telstra but they cannot advise a time for it to be rectified.
The outage is affecting ALL ISP’s in the area.
Further updates to follow as they come to hand.
Telstra advises that currently some ADSL services in the post codes of 3460/3461 are experiencing an outage. The issue is being investigated.
Further updates to follow.
For more information please visit the Telstra Service Status site at http://servicestatus.telstra.com/servicestatus/goc.do?q=postcode_3460.html&postcode=3460
We apologize for any inconvenience this may be causing.
||Some ADSL services may be unavailable in this area.