Outage Notification – Glenlyon Exchange 04/03/2014 – Closed

Categories: Important Notices, Service Updates

At 10:43 we noticed a number of connections off the Glenlyon exchange become disconnected. The stability of the exchange has been lacking since it was struck by a major lightning event back in January.

We have escalated this to our upstream carrier as a matter of urgency for investigation and follow up.

Outage        : Exchange based fault impacting multiple DSL services

Service Type/s: ADSL
Scheduled     : Un-scheduled
Severity      : High
Start         : 04/03/2014 10:45:00
End           : 24/03/2014 10:45:00
Status        : Closed

We will keep customers updated when more information is available from the carrier.

We appreciate your understanding whilst this fault is investigated.

The Montimedia Team

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