Unplanned Daylesford Outage – Closed 30/07/2014

Categories: Important Notices, Service Updates

Outage Notification
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Outage : Unplanned Outage

Service Type/s: ADSL
Scheduled : Un-scheduled
Severity : High
Start : 28/07/2014 02:00:00
End : 30/07/2014 16:13
Status : Closed

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Update:

Thursday 12.15pm

Telstra advises that the faulty hardware was replaced at the exchange and by 15.30 hours 30/7/2014 and all services were back online.

Please visit the Telstra Service Status page for more information.

We will continue to monitor for any follow-up action.

Thank you again for your patience during this outage.

Montimedia Customer Care Team

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Update:

Wednesday 9.42am

Telstra advises that there is a major hardware issue at the Daylesford exchange that is yet to be resolved.

We are maintaining contact with Telstra but they cannot advise a time for it to be rectified.

The outage is affecting ALL ISP’s in the area.

Further updates to follow as they come to hand.

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Telstra advises that currently some ADSL services in the post codes of 3460/3461 are experiencing an outage. The issue is being investigated.

Further updates to follow.

For more information please visit the Telstra Service Status site at http://servicestatus.telstra.com/servicestatus/goc.do?q=postcode_3460.html&postcode=3460

We apologize for any inconvenience this may be causing.

State VIC
Locality Daylesford
Postcodes 3460
Service ADSL
Description Some ADSL services may be unavailable in this area.
Start 28-07-2014 02:00

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